应用文写作 道歉篇+投诉篇+演讲篇
道歉篇
话题词汇
单词
fault n.过错
bother v.烦扰
interrupt v.打断
excuse v. 原谅
pardon v.原谅
inconvenience n.不便
mercy n.仁慈
sympathetic adj同情的
sympathyn.同情
regret v.n.遗憾,后悔
regretful adj后悔的,惋惜的
hesitate v.犹豫
apology n.道歉(v.apologize)
trouble n. 麻烦
forgive v.原谅
sorry adj.抱歉的
cause vt. 造成
forgiveness n.原谅
embarrassed adj. 尴尬的的歉意
owe v. 应该做;欠
misunderstanding n.误解
短语
do sb wrong不公正地对待某人
have/feel sympathy for….同情……
sympathize with 同情,支持……
cause/make trouble 惹麻烦
put sb. to much trouble给某人添很多麻烦
ask for one's forgiveness 向某人寻求原谅
accept one's apology接受某人的道歉
make an apology to sb. for sth.因某事向某人道歉
convey one's deepest apology to sb向某人表达深深的歉意
cause sb inconvenience给某人带来不便
话题句型
◇龙头◇
1.I apologize most sincerely for what I said that day .I didn't mean to hurt you.
我诚挚地为那天我说的话向你道歉。我不是有意伤害你的。
2.Please forgive/excuse me for not being able to inform you in time.
请原谅我没能及时通知你。
3.I owe you an apology for being unable to help you.
我没能帮助你,应该向你道歉。
4.I regret/I am sorry to say that I am unable to attend your birthday party because my father is ill.
很遗憾,我没法去参加你的生日聚会,因为我的父亲病了。
5. It’s a pity/shame that you will not come to the party.
你不来参加聚会,真是遗憾。
6.I sincerely hope you can accept my apologies and understand my situation.
我真心希望你能接受我的道歉，并理解我的处境。
7. I'm truly sorry to tell you that.. and I’m writing to express/convey my deepest apology to you.
很抱歉告诉你……,我写信向你表达我深深的歉意。
8.I am writing to owe you an apology for being unable to..
我没能……我写信向你道歉。
9.I must make a sincere and humble apology to you for…
我必须因为…向你表达真诚的歉意。
◇猪肚◇
1.I feel awfully sorry about it and I wonder if it’s convenient for you to make it another time.
为此我感到非常抱歉，我想知道你是否方便另约时间。
2. Much to my regret, I was unable to..and I wish that myapology could help to some extent.
很遗憾，我不能够……希望我的道歉在某种程度上能起到作用。
3.I’m afraid I have brought you too much trouble and I want you to know how regretful I ‘am feeling now.
恐怕我给你带来了太多麻烦，同时我也想让你知道对此我觉得很抱歉。
◇凤尾◇
1.Once again, I’m sorry for any inconvenience caused.
对于造成的不便，我再次表示歉意。
2.I sincerely hope that you will be able to understand my situation and accept my apologies.
我衷心希望你能理解我的处境，并接受我的道歉。
3. Please accept my sincere apology for...once more.
对于……,请再次接受我真诚的道歉。
4.I sincerely hope that you will kindly accept my apologies.
我衷心地希望你能宽容地接受我的道歉。
典例
假如你是李华、星光中学学生，你校留学生Job邀请你和其他几名同学本周六去爬山,但是因为你爸爸的脚意外受伤，需要你送至医院，所以你没能赴约，现写信向Job致歉，并预约下次游玩时间。
注意:
1.词数100左右;
2.可以适当增加细节，以使行文连贯;
满分作文
3: Dear Job,
I’m Li Hua, writing to make an apology to you because I didn't go climbing with you this Saturday.
I had intended to go, but unfortunately, something urgent happened. I was about to go out when my father called me, saying he hurt his left foot while going downstairs and asking me to send him to hospital. I rushed him to hospital and accompanied him until the treatment was finished.
I'm really sorry. I hope we can have another appointment in the near future. How about next Saturday?
Looking forward to your early reply.
Yours,
Li Hua
实战演练
假定你是李华,你与Henry约一起看展览,因故不能赴约。请给他写封邮件内容包括
1.表示歉意;
2.说明原因;
3.另约时间。
注意:
1.词数80~100;
2.可以适当增加细节,以使行文连贯。
Dear Henry,
How are you doing? I’m indeed very sorry that I can’t go to the display with you this Friday as planned. How I wish I could go with you! However, I’m chosen to represent our school to take part in the English debate competition ,which is of great importance to me ,for I have been dreaming of having such chance to show our strength on behalf of my school. As a result, I have to miss our appointment.
Please accept my sincere apology from the bottom of my heart. Would it be convenient for you if we go to the display this Sunday?
I'm looking forward to your reply.
Y Yours,
LLi Hua
投诉篇
话题词汇
单词
impatient adj.不耐烦的
demand n. &v.要求
worse adj.更糟糕的
deficiency n.不足，缺点
unreasonable adj.不讲理的
dissatisfaction n.不满
unsatisfactory令人不满意的
quality n. 质量
disappoint vt.使失望
disappointed adj.失望的
disappointing adj.令人失望的
reluctant adj.不情愿的,难以接受的
awful adj.糟糕的
solve v. 解决
rude adj. 无礼的 的失望/不满
impolite adj.粗鲁的
inform v.通知
annoying adj.恼人的
aspect n.方面
service n.服务
standard n.标准，水平
authority n.权威,当局
settle v.安排，解决
solve 解决
customer 顾客
complain v.抱怨，投诉(n.complaint)
短语
take…seriously严肃地对待..
make up for弥补
poor service糟糕的服务
in a rude manner 态度恶劣
claim/demand a refund 要求退款
solve/deal with the problem 解决问题
much to one's disappointment令某人很失望的是
express one's disappointment/dissatisfaction表达某人
话题句型
◇龙头◇
1.I am writing to make a complaint about your standard of service.
我写信是为了投诉你们的服务质量。
2.I am most reluctant to complain, but the service attitude of your assistants is really annoying.
我非常不愿意投诉,但你们店员的服务态度确实恼人
3.I’m sure you will take my complaint seriously.
我相信你会认真对待我的投诉
4.I would appreciate it very much if you could give due attention to this matter.
如果你能对此事给予足够的重视，我将非常感谢。
5.However, when…. I’m terribly sorry to find something wrong with it. Therefore, I’m writing to express my dissatisfaction about…
然而,当……时,很抱歉我发现它有问题。因此，我写这封信是为了表达我对……的不满我很抱歉打扰你，
6.I feel bad to trouble you but I am afraid that I have to make a complaint about...I have received.
很抱歉打扰到你，但是我恐怕我必须对我收到的…的抱怨。
7.I’m…who bought...from your website several days ago. I am writing to express my disappointment about...
我是几天前从你们的网站上购买了……的… "。我写信表达我对……的失望。
◇猪肚◇
1.The reason for my dissatisfaction is that...For one thing,..For another...
我不满意的原因是……。一方面,……;另一方面,……
2.Thus, I would like you to exchange a new one for me or I claim a refund. I'll appreciate it if my demand is met.
因此,我想要你给我换个新的或退款。如果我的要求得到满足，我将感激不尽。
3.When doing…, I suddenly found that.…which disappointed me a lot.当我做……时,我突然发现……,这使我很失望.
4.I would like to draw the attention of the authorities concerned to the pollution caused by the paper-making factory.
我想就造纸厂造成的污染问题引起有关部门的重视。
5.I feel something ought to be done about it.
我觉得这方面还应该做一些努力。
◇凤尾◇
1.It’s my sincere hope that you can investigate the matter seriously and have the matter settled properly, giving me afull refund or..
我真诚地希望你能认真调查这件事情并妥当地处理，给予我全额退款或者……
2.I would be much delighted if you could consider my complaint seriously. I do hope you can give me a satisfactory reply as soon as possible. Thank you for your consideration.
如果你能认真考虑我的投诉，我会非常高兴。我确实希望你可以尽快给我一个满意的答复。感谢你的体谅
3.I would appreciate it very much if you could take proper measures to deal with the problem as soon as possible.
你若能尽快采取合理的措施处理这个问题，我将感激不尽。
典例
假如你是李华,在网站上购买了一台笔记本电脑,不仅到货比预期晚了七天包装有损且发现这台电脑启动不起来，现你向客服投诉，并申请退货或换货。注意:
1.词数100左右;
2.可以适当增加细节,以使行文连贯;
满分作文
To whom it may concern,
I'm Li Hua, writing to complain about the laptop I bought on your website.
I received it this morning, which was supposed to arrive seven days ago. What's worse, the package containing the laptop was damaged severely during the shipping process and I'm wondering if you had wrapped it carefully. What makes me disappointed is the laptop itself. It just won't start.
I want you to either refund or change a good laptop for me immediately. You have caused me trouble and I hope you can solve my problem as soon as possible.
Looking forward to your early reply.
Yours,
Li Hua
实战演练
假定你是李华,今年“双十一”期间在网上以较低的折扣抢购到了一双鞋子。但是仅仅半个月之后你就发现其中一只的鞋底断裂。于是你给商家写信进行投诉,要求以同样的价格换一双。
注意:1.词数100左右;
2.可以适当增加细节,以使行文连贯;
Dear Sir or Madam,
I am writing to complain about the shoes bought from your online shop during the double 11 rush.
I luckily purchased a pair in your shop at a low price at the last minute. It's really a bargain and I felt very glad at first. But my excitement just lasted half a month. I was having them and showing off to my colleagues when one sole of them was found broken. You can imagine how ashamed and annoyed I felt at that time! They aretotally out of my satisfaction now. You have promised all the goods are of good quality, otherwise they can be returned for a full refund, or exchanged for a new pair. Now I require that you make a replacement of exchanging a new pair at the same price with its quality guaranteed as expected.
Yours,
LLi Hua
演讲篇
话题词汇
单词
hall n.大厅
lecture n.演讲
explain v.解释
professor n.教授
brilliant adj.杰出的
recommend推荐
speech n.演讲
attend出席
inspire u.鼓舞
mention v.提到
senior adj，资深的
build v.建立
challenging adj. 有挑战性的
短语
give a becture 演讲
in regard to 关于
apart from除去，除了
get down to 认真对待
make a speech 发表演讲短语
话题句型
◇龙头◇
1.I am extremely excited to tell you that Mr.Green a foreign professor from Britain, will give a lecture this Friday.
我非常兴奋地告诉你，本周五，来自英国的外籍教授格林先生将做一个演讲。
2.1 would like to inform you that Professor Wang. whom you admire most, plans to make a speech in regard to ways of learning English next week.
我想通知你，你最欣赏的王教授计划下周做一个关于学英语方法的演讲。
3.Concerning to most students’ situation, our school makes a decision to make a speech in order to strengthen discipline.
考虑到大多数学生的情况，我们学校决定发表一次演讲来加强纪律。
4.My name is…Today I am very glad to have the opportunity to make this speech. I shall be speaking about…
我是…今天很高兴能有机会做这个演讲。我演讲的内容是…
5. Good morning, everyone! It is my great honor to share with you my opinions on.
大家上午好!很荣幸能和你们分享一下关于……我的看法。
6.It's my great honor to be here/to have the opportunity to say something about..
很荣幸能在这里/能有机会谈论一下关于……
7.Ladies and gentlemen(Dear teachers and schoolmates). I m Li Ming. I’m greatly honored to speak here on behalf of my school.
女士先生们,很荣幸在此代表我的学校做演讲。
8.I’m going to talk about.
我要谈论的主题是…
9.Good morning/afternoon/evening, everybody. Thank you for being on time making the effort to come today.大家上午/下午/晚上好!谢你们今天能按时/尽力光临。
10. Today we are here to talk about…
今天我们在此要谈论的话题是……
11.I’m going to talk about something that is vitally important to all of us.
我要谈的事情对我们大家都至关重要。
◇猪肚◇
1.The topic of my speech is...
我演讲的主题是……
2.I’ll divide this topic into five main aspects.
我将分五个主要方面谈论这个主题。
3.I would like to concentrate on the problem of...
我想把重点集中在……问题上。
4.With a deep understanding of study pressure. Professor Lee is going to share with us ways to release pressure.
李教授对学习压力有着深刻的理解,他将与我们分享释放压力的方法。
5.As mentioned, the speech will last for three hours since there will be a "free questions”round.
正如所说，演讲会持续3个小时，因为会有一个自由提问环节。
6.To accommodate a fairly large number of students, the lecture will be given in the biggest classroom, 202, in the teaching building.
为了容纳大量的学生，演讲将于教学楼最大的教室202开展
◇凤尾◇
1..I hope I have made myself understood.我希望我已经清楚地表达我的意思了。
2.I believe the future of.….is promising through the efforts of us all.我相信,通过我们大家的努力，……前途光明
3.Just as the saying goes,“Individuals together can make quite a difference”I’m greatly convinced that the world will be a more harmonious one /it will be a great success through the joint efforts of all of us.
正如俗话所说，众人拾柴火焰高。我深信，通过我们大家的共同努力,世界会更加和谐[此事会圆满成功]。
4. That's all Thank you for your attention.
我的演讲到此结束。感谢大家的倾听。
5.That's all I want to say about this point.
关于这一点，我就讲这些。
6.Thank you from the bottom of my heart for giving me this chance to speak to you today.
我从心底感谢你们今天给了我这个演讲的机会
7..I know you will be free next Friday, so why not come and enjoy the brilliant speech?
我知道你下周五会有空何不来享受这一场精彩的演讲呢?
8.As Dr. Brown is such a popular professor I believe the speech will be terrific
鉴于布朗博士是一个如此受欢迎的教授,我相信这场演讲将会很精彩。
9.I sincerely invite you to attend this lecture so that we can discuss the topic together after that.
我诚挚地邀请你参加这次演讲,这样演讲之后我们就可以一起讨论这个话题了。
典例
假定你是高中生李华,你校英语俱乐部将举办题为"How to get along well with our parents”的英语演讲比赛，请根据以下要点写一
首英语演讲稿。
1.懂得感恩;
2.懂得尊重;
3.实际行动。注意:
1.词数 100 左右;
2.可以适当增加细节,以使行文连贯。
满分作文
Good morning, everyone! It's my honor to be here to share with you my opinions on how to get along well with our parents.
First. I think we should be grateful to our parents for what they have done for us. It is our beloved parents who bring us into the world and bring us up whole heartedly. Also, we should show respect to our parents, because our parents truly love us and care for us. They are willing to share our troubles as well as our joy. To show our love for them, let's begin with small things.
Don't shout at them even if they don't support your choices. Talk to them patiently and respectfully. Don't stay out late playing computer games, leaving them at home worrying about you. Try to perform better at school, because that's the way you let them know you are trying hard for your future.
Thank you!
实战演练
假如你是李华,每周你们班的英语课上课前都有一个十分钟的个人演讲活动,你打算在下周语文课上讨论如何养成良好的生活习惯。请你用英语准备一篇演讲稿，内容包括:
1.简述现象;
2.如何养成良好的生活习惯;
3.表达感受或期望。
Good morning, everyone! It is my honour to be here to share with you my opinions on how to develop good living habits.
It is known to all that good living habits are important to our physical and mental health. However, many of us ignore its importance by eating junk food and staying up late.
To develop good living habits ,as far as I am concerned,having a good rest is the foundation. There fore, we need to sleep and get up early.
Besides, eating healthily also plays an important role.Foods low in fat, salt and sugar are good for our health, so stay away from junk food. Finally doing exercise is necessary.
It brings us good health as well as relaxation and pleasure.At last, I hope that we all have good living habits.
Thank you for listening!
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